Cancellation and Refund Policy – Borah Freshness

Thank you for choosing Borah Freshness for your purchase. We strive to provide the best products and services to our valued customers. Please read our cancellation and refund policy carefully.

Cancellation Policy:

  1. Cancellation requests will be accepted up to 1 day after the purchase date.
  2. To initiate a cancellation, please contact us via email at support@borahfreshness.com or call us at +91 93878 30508.
  3. Ensure to provide your order details, including the order number, in the cancellation request.
  4. Cancellation requests will only be processed on any working day.

Refund Policy:

  1. Refunds will only be issued on any working day.
  2. Cancellation requests made within 1 day of the purchase date are eligible for a refund.
  3. Refunds will be processed to the original payment method used during the purchase.
  4. The refund amount will exclude any applicable transaction fees or charges.

Refund Processing Time:

Please allow a processing time of 2-3 business days for the refund to be reflected in your account. The actual time may vary depending on your payment provider.

Contact Information:

If you have any questions or concerns regarding the cancellation and refund policy, please feel free to contact us at:

  • Email: support@borahfreshness.com
  • Contact Number: +91 93878 30508

Our customer support team is available during working hours to assist you.

Note: Borah Freshness reserves the right to modify or update this cancellation and refund policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically.