Last Updated: 05 June 2026
At Borah Freshness, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, contact us, or interact with our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information from visitors, customers, distributors, and business partners when they interact with our website or communicate with us.
The information may include:
- Name
- Company or organization name
- Contact number
- Email address
- Business address
- Product requirements
- Distributor or partnership enquiries
- Messages submitted through contact forms
We may also collect basic technical information such as browser type, device information, IP address, and website usage data to improve our online experience.
2. How We Use Your Information
The information collected by Borah Freshness is used for business communication and service improvement purposes.
We may use your information to:
- Respond to product and service enquiries
- Process distributor or business partnership requests
- Provide information about our cleaning solutions and specialty chemicals
- Improve our website and customer experience
- Communicate updates related to our products and services
- Maintain business records and customer support
We use your information only for legitimate business purposes.
3. Information Protection
Borah Freshness follows appropriate practices to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
We take reasonable measures to maintain data security and ensure information is handled responsibly.
4. Sharing of Information
We do not sell, rent, or trade personal information collected from our users.
Information may only be shared when necessary:
- To provide requested services
- With authorized business partners or service providers
- To comply with applicable laws and regulations
Any shared information is handled with appropriate confidentiality.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and understand website performance.
Cookies help us:
- Improve website functionality
- Analyze visitor interactions
- Provide a better browsing experience
Users can manage or disable cookies through their browser settings.
6. Third-Party Links
Our website may contain links to external websites or platforms.
Borah Freshness is not responsible for the privacy practices, content, or security policies of third-party websites. Visitors are encouraged to review their respective privacy policies.
7. Product and Business Enquiries
Information submitted through product enquiry forms, distributor applications, or contact forms will be used only for communication and business-related purposes.
Submitting an enquiry does not automatically create any business agreement, dealership, or partnership unless officially confirmed by Borah Freshness.
8. Data Retention
We retain collected information only for as long as necessary to:
- Provide customer support
- Maintain business communication
- Fulfill legal or operational requirements
Information that is no longer required may be securely removed.
9. User Rights
Users may contact us to:
- Request access to their information
- Correct inaccurate details
- Request removal of personal information from our records
- Withdraw communication preferences
Requests will be reviewed according to applicable laws and company policies.
10. Updates to Privacy Policy
Borah Freshness may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.
Updated versions will be published on this page with the latest revision date.
11. Contact Us
For questions regarding this Privacy Policy or the handling of your information, please contact:
Borah Freshness
NH15, Baihata Chariali, Kamrup, Assam, 781121
Email: contact[AT]borahfreshness[DOT]com
Phone: +91 8473933511
Website: www.borahfreshness.com